River Oaks Apartments in Kentwood MI
Call us : (616) 723-0597

Reviews for River Oaks

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5 out of 5 stars
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Posted On: 4/11/2019

Handy Helpers

Just wanted to write a thank you note to all the staff here at River Oaks. The entire staff is very good here, but the maintenance group is excellent. Of the many work orders I have submitted, I have never had a complaint. The last work order was for our water heater which quit-the staff was very efficient and had it up and running within hours even after they had to get parts-then came back very quickly and made an adjustment at my request. The outdoor crew does a great job throughout the winter as well. Thank you all for making our stay very pleasant....
By: Ric B     Verified Resident
Source: Property Site Read Property Manager's Response

Dear Ric, Thank you very much for the kind words about our team, and especially the maintenance team! They work so hard to ensure our residents' satisfaction and we agree that they are wonderful. Please always let us know if we can assist you in any way. We appreciate having you as a resident!

5 out of 5 stars
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Posted On: 2/18/2019

Enjoyable living

I have enjoyed living in the River Oaks Apartment community. Friendly and helpful staff, amazing maintenance team and just a beautiful place to live.
By: Loyd Bowen     Verified Resident
Source: Property Site Read Property Manager's Response

Loyd, we are so honored by your kind words! Thank you for taking the time to let us know your thoughts and thank you for choosing River Oaks!

5 out of 5 stars
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Posted On: 2/1/2019

Maintenace

I want to thank your maintenance team ( I believe his name is Christopher) for fixing my heat so quickly this week. It is greatly appreciated.
By: Debbie Boland     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you, Debbie! We appreciate hearing such positive feedback (yes, Chris is wonderful!). We are so appreciative you chose River Oaks. Thank you for being such a valued resident.

5 out of 5 stars
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Posted On: 1/27/2019

Maintenance Work Order - Todd

Recently, our garbage disposal wasn't working so I put in a work request and also requested that I be called before they arrived so I could go home to remove my barking dog from the apartment. Not only did I receive that phone call from Todd before he arrived but he was kind, flexible with my arrival, went the extra mile with our work order explaining what he did and how to help prevent it, he even met the FedEx delivery driver for an important package that was being delivered to our place while I would out walking our dog. I have complete confidence in the team at River Oaks and if work orders are sent in the future, I hope that Todd will be the one to respond. Thank you so much!
By: Rachel Winters     Verified Resident
Source: Property Site Read Property Manager's Response

Rachel, we are so happy to hear that you are pleased with our team (especially Todd)! We always work to go above and beyond and are so excited to see such a pleasant response. Thank you for taking the time to let us know your thoughts! Thank you for choosing River Oaks!

5 out of 5 stars
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Posted On: 1/3/2019

maintenance

Just wanted to thank Todd Bishop for the fast and efficient repair of hot water heater! I placed the request in the morning and everything was working great when I arrived home from work. Best (and hottest) shower I've had in months. Thank you!!!
By: Rebecca Delano     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for your kind words about Todd and our services! We are happy to have you as a resident. Thank you for choosing River Oaks!

5 out of 5 stars
Maintenance:
Posted On: 12/17/2018

Maintenance

I would like to thank the staff and the maintenance team for the kind and friendly service and not to mention the timely repair of a serious nature. Our maintenance team is the best!!
By: Loyd Bowen     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your Kind words Loyd! We appreciate you and your residency here at River Oaks, have a wonderful day!

4.5 out of 5 stars
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Posted On: 9/28/2018

Great Apartments

We have been living here for now 5 months and this was the best decision. The staff has been amazing, i feel that me and family are safe in this community. I love the amenities they have. Only thing is that i wish they had a playground for kids =) The apartments are located in a really nice area. Overall very happy to be living here and to call this home.
By: Addie     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Addie! Thank you so much for the great review! We appreciate your feedback (suggestion on the playground as well) and we are thrilled that you chose to make River Oaks your home! We're here for you!

4.5 out of 5 stars
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Posted On: 8/9/2018

Maintenance

I have lived in River Oaks for 2 years and enjoy it a lot. Maintenance does an amazing job of keeping the place up. You never have to worry about snow not being cleaned on the streets and sidewalks.
By: Anonymous   
Source: Property Site Read Property Manager's Response

Thank you for your kind words! Our team works diligently to make River Oaks convenient, luxurious and easy place to live!

5 out of 5 stars
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Posted On: 7/7/2018

Enjoyable place to be!

I really enjoyed my time spent in my apartment. The maintenance guys are the best. Super friendly, fast, and funny. The office staff are great and helpful as well! I really don’t have a bad things to say. It’s an apartment complex so expect a little noise, a little outdated appliances, and don’t put holes in the walls. Follow the rules and you will have no problems! The dog park was a great perk, pool was always clean, people were friendly, I felt safe. Move in and move out when smooth! I will miss this community!
By: Holly Lubzik     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Holly! Thanks for the great review. It makes us so happy to hear you love coming home to River Oaks. Our team and amenities are some of the many reasons why our community is so special. We appreciate you!

5 out of 5 stars
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Posted On: 5/16/2018

My happy place

I am going on year 2 of being a resident. I am so happy I chose this location to live. I love the amenities, staff is friendly and helpful, maintenance response time is almost immediate it feels like. My home is my happy place along with the pool.
By: Sabrina Golden     Verified Resident
Source: Property Site Read Property Manager's Response

Hello Sabrina! Thank you for the great review. It makes us so happy to hear you love coming home to River Oaks. Our team are some of the many reasons why our community is so special. If you have any questions or concerns please let us know, we're here for you! Happy living.

5 out of 5 stars
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Posted On: 3/17/2018

Home away from home

The best. Hands down. Staff is friendly, accommodating, and they will do whatever they can to help. Maintenance -- amazing. (I called one night at 1am -- they showed up immediately). The units are beautiful, functional, comfortable. This has been my "home away from home" for almost a year. I travel alot and work alot. And although I have the opportunity to move downtown GR, I decided to stay. I just love it here. You will too :)
By: Anonymous     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for your kind words and positive review. We’re always here to help and appreciate the feedback from all of our residents. We're here for you!

5 out of 5 stars
Maintenance:
Posted On: 3/2/2018

Maintenance

I would like to thank our maintenance team, they are friendly and they get the job done right.
By: Loyd Bowen     Verified Resident
Source: Property Site Read Property Manager's Response

Hi, Loyd! Thank you so much for your kind words and great review! Our staff works hard to ensure our resident's happiness, we're happy to hear that you're happy. We appreciate you!

4.5 out of 5 stars
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Posted On: 1/19/2018

Love my new home!

My wife and I moved here a few months ago and we love our new apartment! We have a 2 bedroom and it has lots of space and the staff has been great to work with.
By: Nick M.     Verified Resident
Source: Property Site Read Property Manager's Response

Greetings Nick! Thank you so much for the kind words and positive review! We're overjoyed to hear that you and your wife enjoy your apartment. We're so happy to have you as residents here at River Oaks.

5 out of 5 stars
Maintenance:
Posted On: 1/17/2018

Maintenance Staff

I want to thank the maintenance staff and Todd for helping me with my latest maintenance request. Sine I've moved in I have not had to wait more than 24 hours on my maint. request. That is amazing! Thank you Todd for cleaning out the lint for my dryer. I am eager to see if this will solve our problem!! Thanks again for all that you guys do!
By: Kellie Lesnau     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Kellie! Thank you so much for your kind words and positive review. We’re always here to help and appreciate the feedback from all of our residents. The staff here at River Oaks takes pride in their work and are dedicated to fixing any problems that arise. We appreciate you!

4.5 out of 5 stars
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Posted On: 11/20/2017

Amazing place to live

Moving in here was the next best thing to owning a home. I love my new place and truly recommend to anyone short or long term to check this place out, so many options to choose from. Love the staff, maintenance and groundskeepers. Above all wish I could live here longer but I am buying my first home soon.
By: Mari Comer     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you so much for the positive review, Mari! We appreciate you!

5 out of 5 stars
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Posted On: 10/25/2017

Great Place to Live

I would like to thank the Maintenance staff for responding quickly to my requests! They have always been respectful and kind. I would also like to thank staff who are always kind and ready to talk to you! Keep up the good work.
By: Bonnie Miller     Verified Resident
Source: Property Site Read Property Manager's Response

Hi, Bonnie! Thank you so much for your kind words and positive review! The staff here at River Oaks takes pride in their work and being efficient. We're happy to hear they didn't disappoint. We're so happy to have you as a resident.

5 out of 5 stars
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Posted On: 8/4/2017

River oaks living

Wonderful staff with great service, with the best Maintenance team. Just a great place to live.
By: Loyd Bowen     Verified Resident
Source: Property Site Read Property Manager's Response

Greetings, Loyd! Thank you so much for your kind words and 5 star review. We aim to please here at River Oaks and we're thrilled to hear how much you enjoy living here.

5 out of 5 stars
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Posted On: 6/28/2017

Welcome Home

We moved to River Oaks, from the Detroit area, about 2 1/2 years ago. We LOVE the floor-plans, spacious apartments and the included amenities, like the in-unit washer & dryer! Our patio, covered by the balcony above, can be used even when it's raining. Our small dog is very comfortable here, too! We hope that, with the pyramid building becoming occupied, that more business will open closer to the complex (coffee shops, cleaners, etc.), but we also love the "country" feel of the area. If you make River Oaks your home, we hope that you'll love it as much as we do!
By: Maureen Latimer     Verified Resident
Source: Property Site Read Property Manager's Response

Thank you for the great review, Maureen! The team here at River Oaks is thrilled to hear such great feedback. We're happy to hear how much you, your family, and your dog enjoy the amenities and the "country" feel, away from the hustle and bustle of the city!

5 out of 5 stars
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Posted On: 6/22/2017

Great Place to live!

We love living at River Oaks! Our apartment is great and the staff is amazing. We especially love the dog park that you added. I would definitely recommend living here!
By: Chelsey Janose     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Chelsey! Thank you so much for the kind words and positive review! We're overjoyed to hear that you enjoy your apartment and the dog park.

5 out of 5 stars
Maintenance:
Posted On: 6/6/2017

Maintenance Request

We just want to say,"Thank You" for the quick response to our maintenance request. We put in a request for our front door to be painted and even though it was low priority they fulfilled our request within 5 days! It looks great and we are very happy with the results. Thanks so much!
By: David Morin     Verified Resident
Source: Property Site Read Property Manager's Response

Greetings David, Thank you for your positive review! We're happy to know that you're enjoying your freshly painted door. We strive our best to ensure our resident's happiness. We're here for you!

5 out of 5 stars
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Posted On: 4/30/2017

A great place to live

The staff at River Oaks are so nice and helpful. The maintenance crew is amazing. Whenever I have had a maintenance request, it is handled immediately and on my schedule. The grounds are kept immaculate. The complex is pet friendly. I feel safe here. All of the residents are nice and the pool social area is great.
By: Brenda     Verified Resident
Source: Property Site Read Property Manager's Response

Wow, Brenda! Your kind words are greatly appreciated! We're so happy to know that you enjoy living here at River Oaks and have been enjoying the great amenities we have on the property. We're lucky to have you as a resident.

5 out of 5 stars
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Posted On: 1/27/2017

5 stars :)

I love living at River Oaks. I've been here for over three years and can't say enough positive things. Top notch staff, maintenance is awesome, great location, apartments are spacious and it's quiet. Check it out here if you are looking to rent!
By: Bonnie K     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Bonnie, Thank you for your positive review! We're pleased as punch to hear that you enjoy living here. We appreciate you!

4.5 out of 5 stars
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Posted On: 11/16/2016

Great place; my one issue...

It's a great place to live; the location, staff and amenities are great as well. My experience so far is that there is very little noise, if any, in the building that may cause concern. I really like it here. My one issue, however, is with the change of payment options. E-checks are no longer accepted and I'm forced to give my bank account information or use a credit/debit card (w/fees) for rent payment. As far as I'm concerned this opens me up to significant security issues; I will NOT share my bank information. So, I'm stuck with using a credit card w/fees. Not happy about this.
By: Ron     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Bonnie, Thank you for your positive review! We're pleased as punch to hear that you enjoy living here. We appreciate you!

4.5 out of 5 stars
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Posted On: 9/23/2016

Great Place to Live.

The place is beautiful, maintenance comes quick with any requests, grounds are clean, safe environment and the location is perfect. The only negative is the lack of parking available. I sometimes have to park 3 or 4 buildings away from my entrance due to the limited amount of space. You're really only guaranteed a close parking spot if you come home before 7pm. If you don't mind the occasional long walk, I'd recommend living here.
By: Kat     Verified Resident
Source: Property Site Read Property Manager's Response

Hi Bonnie, Thank you for your positive review! We're pleased as punch to hear that you enjoy living here. We appreciate you!

Overall Rating

5 out of 5 stars

Ratings By Category

Parking
4.5 out of 5 stars
Amenities
5 out of 5 stars
Maintenance
5 out of 5 stars
Staff
5 out of 5 stars
Value
5 out of 5 stars
Location
5 out of 5 stars
Noise
4.5 out of 5 stars

Testimonials

 

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